With more autonomous vehicles in Singapore, how can we prepare for better safety, experience and efficiency for users in cities.
Capabilities
UIUX Experience Rendering
Team
Mok Zijie Jia Lin Jin Lin Travis
Brief
Future forecast predicts that Ride hailing autonomous vehicles will be apparent in most cities yet its infrastructures is not well prepared for the rising trends.
Challenge
How can we improve existing pick up drop off points (capital tower) to better accommodate autonomous vehicles while also improving users experiences.
Solution
Multiple solutions around the PUDO and existing applications provides a better flow of autonomous vehicle and a better experience for users.
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Discovery Phase
Secondary Research
Collating knowledge and observations to discover new insights.
Simulating
Scaled down floor plan allows simulation of potential solutions.
Interviews
Interview users for their insights, experiences and challenges.
Persona
Collated all insights and creating an overall persona and goal of the project.
Collating knowledge and observations to discover new insights.
Scaled down floor plan allows simulation of potential solutions.
Interview users for their insights, experiences and challenges.
Collated all insights and creating an overall persona and goal of the project.
Simulation
Create simulation to better understand the pros and cons of certain ideas.
User Research
Understand users needs and wishes through in-depth interviews and observations.
Diverse Team
Collaborated with computer scientist and Psychology to create a more holistic outcome.
Learn
Learn from experts to better aid in our project.
Capital Tower
Capital Tower
The location lacked a proper flow of traffic which hinders safety to pedestrian. Waiting areas was not planned efficiently, causing non optimum waiting experiences.
- Efficiency
- Safety
- Productivity
Here is our solutions
The Road
1 way 2 lane road.
The PUDO
Pick up drop off area.
The Exit
Illegal waiting is prominent.
Lane markings
Hybrid traffic light system
Planters at entrance
Seating and working tables
Extended PUDO
PWD supported functions
Waiting lots
Cameras
Planters at exit
Solution Phase
Suggestions
Suggesting a large range of potential solutions from challenges.
Refinement
Pin pointing solutions that is has the biggest cost to impact ratio.
Evaluation
User surveys allowed us to understand what people think of these solutions.
Results
Refined solutions that has the best feasibility and response from users.
Suggesting a large range of potential solutions from challenges.
Pin pointing solutions that is has the biggest cost to impact ratio.
User surveys allowed us to understand what people think of these solutions.
Refined solutions that has the best feasibility and response from users.
Road
The Road
Safer and better flow of traffic and pedestrians.
- Lane markings
- Hybrid traffic light system
- Planters at entrance
Benefits
- Improved pedestrian safety and aesthetics of location.
- Enhanced AV navigation and revenue abilities on hybrid traffic screens.
- Efficient traffic flow eliminating jams.
PUDO
The PUDO
Productive and stress free waiting experience.
- Seating and working tables
- Extended PUDO
- PWD supported functions
Benefits
- Optimize space used, creating better boarding/ alighting experience.
- Increase users productivity and social cohesion when waiting.
- Safer and more efficient PWD experience.
Exit
The Exit
Providing safer waiting solutions.
- Waiting lots
- Adaptive Cameras
- Planters at exit
Benefits
- Eliminate congestions and illegal waiting.
- Improving waiting experiences by increasing use for lots.
- Adaptive crowd management system around PUDO location.
Physical Model
Physical Model
- Allows simulation of solutions to gather observable insights.
- Allows a visualization of solutions to client.
We also made an application
Using an Existing Application
Adding features to existing application allows easy onboarding for users.
On Boarding
Allowing users to understand and be aware of new features.
No waiting
Notify users if location does not allow waiting.
AV assistance
Efficient and Humanized UI for both users and PWD.
Find my AV Web base QR
Find my AV
Recognition technology at PUDO allows notification of vehicles arrival.
Reflection
- Chance to dive deeper into user research and user experience.
- Opportunity to created unified solutions through CAD and physical simulations.
- Ability to pin point feasible solutions with better effort to impact ratios.
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